Located at San Diego International Airport (SAN), the British Airways San Diego Office provides a number of services to passengers flying with the airline. Inquiries about reservations, ticketing, baggage claims, and other customer service requirements are handled by this office. British Airways San Diego Office From San Diego, British Airways offers both direct and connecting flights to a number of locations worldwide, including London and other significant European cities. Professionals with training work in the office are available to assist with seat reservations, flight cancellations, and adjustments. Passengers can call the customer support staff or come into the office in person for assistance. Usually, the office hours coincide with the airport's operational hours.